Terms & Conditions

About the company

Blasted-rc.com is owned and managed by Blasted Group
Company registration number. CVR: DK28487258

Formal address (not returns):

Blasted Group
Langøgade 9, 4th floor
2100 Copenhagen
Denmark

All displayed product prices at Blasted-rc.com are exclusive of shipping costs. All products are marked at today’s prices.

When you shop at Blasted-rc.com, agreements are concluded in English.

Payments

Blasted-RC accepts payment via:
- VISA, Mastercard and others

The amount will not be charged to your card until the order is shipped.

When you shop at our website, we only save the information needed to deliver the ordered product. It is not possible for us to pass on credit card details or charge an amount several times. You can find information about online shopping in the EU here. 

We use cookies e.g. to give you a better purchase experience, and we are obligated to ensure that your information is secure. Read more about our use of cookies here.

Cancellation and return policy

As a European consumer you have the right to cancel your online purchase within 14 days, but with Blasted-RC you have up to 365 days to return purchased items.

365 days limited return policy

With us you may return your purchase for up to 365 days. It is a limited right of return, which means that you may return a product if it is of the same quality, quantity and condition, as when you received it. This means that e.g. oil, fuel, batteries etc. should be returned unopened within their expiry date. In addition, the product as well as its packaging need to be returned in the same condition in which you received it.

The original packaging needs to be sent in an undamaged condition.

If the product was opened or used, aside from what was described above, we consider it used. This means that when the product is returned, only a portion or none of the purchase price will be refunded, depending on the commercial value. This means that you may not use the RC equipment, as the product will not be returned in the same condition and packaging as you received it.

Refunds

When you return your purchase you will be refunded the amount you paid us. In the case of depreciation which you are liable for, the purchase amount will be reduced. If you use your 14-day standard cancellation right, we will refund the purchase amount within 14 days. The refund will be made with the same method of payment you used for the original transaction, unless otherwise agreed.

We may withhold the refund until we have received the returned product. You should always ask for a receipt when you hand over a package to be returned to us, as it serves as proof of return.

If you are unsure how to exert your cancellation right or right of return, please contact customer service:

Mail: contact@blasted-rc.com
Phone: +45 3014 0736

Claims

In accordance with EU regulation, Blasted-RC offers a 2-year warranty involving extensive defects discovered through normal use of the product. This means that you can either get the product repaired or replaced, or you can get a reduction in price, depending on the specific situation.

The warranty does not cover defects, damages or wear and tear directly or indirectly resulting from misuse, lack of maintenance, violence, crashing or tampering.

Blasted-RC must be notified of any complaints within reasonable time after the flaw or defect has been discovered, or should have been discovered. Please contact customer service and submit image or video documentation of the flaw or defect. We will then get back to you with further instructions.

If you discover any flaws or deficiencies regarding a product, you need to inform us that you wish to complain about it no later than 2 years after receiving the item. However, you must notify us that you wish to make a complaint as soon as possible, and no later than 2 months after discovering the flaw/deficiency.

Note that your basic right of claim is to have the purchased item that you have complained about replaced with a corresponding product.

In case of flaws, defects or missing deliveries, please contact:

Email: contact@blasted-rc.com
Tel.: +45 3014 0736

Return address:

Blasted RC
Peder Skrams Gade 11 Kld. Th.
1054 Copenhagen
Denmark.

Blasted will not accept cash on delivery/carriage forward packages, and we do not offer return labels. You are thus liable for shipping when returning purchases.

Privacy Policy

Read more about our privacy policy here.

Delivery

Blasted-RC will organise delivery to the recipient on the earliest possible date requested in the order. Please see our Shipping Options page for delivery details. On time delivery is, however, dependent on the delivery service. If delays should arise with the delivery service company, this will delay the delivery in relation to the requested delivery date accordingly. Please note that delivery times may vary depending on local and temporary conditions.

In case of very delayed (several days) or defaulted deliveries, Blasted-RC will send you a new delivery without charge.

Price and delivery times for shipments abroad vary depending on your country of residence. Please see our Shipping Options page in the checkout for more information. The price is determined by the weight of the products you order as well as the country in which you are based and will be stated on the check-out page. Delivery times depend on your chosen delivery service and country of residence. Please see Shipping Options for details.

Keep in mind that you as a consumer have the right to cancel a purchase and have the purchase amount returned to you in case of delayed delivery. If you wish to cancel your purchase due to delayed delivery, you have the right to have your money returned to you within 14 days.

There may be delays due to e.g. entry inwards which Blasted-RC cannot be held responsible for.

Avenues of complaint

Any complaint about a product or service purchased with us may be submitted to the European Commission’s Online Dispute Resolution platform, or you can contact your local office of the European Consumer Centres Network, which you can find here. You may file your complaint via http://ec.europa.eu/odr.

The EU Commission online complaint portal can be used to submit an online complaint directly, or you can find a local consumer centre to seek advice. This is particularly relevant if you are a consumer resident in another EU country.

Complaints are submitted via http://ec.europa.eu/odr.

When submitting a complaint, you must enter our email address contact@blasted-rc.com

In case of dispute, Blasted-RC will follow the ruling of the National Consumer Agency.

The latest update to the terms and conditions was made 9th of September 2020.

Standard Cancellation Form

(Complete and return this form only if you wish to exert your right to cancel your order)

to:

Blasted RC
Peder Skrams Gade 11 Kld. Th.
1054 Copenhagen
Denmark.

Email: contact@blasted-rc.com

I hereby declare that I wish to exert my cancellation right applicable in connection with my agreement to buy the following products/services:

__________________________________________________________________________________

Ordered on the: _______________________________ Received on the: _______________________________

Name of Consumer: ______________________________________________________________________

Address of Consumer: ___________________________________________________________________

Signature of Consumer: _________________________________________ Date: _________________

(only if the content of the form is communicated on paper)